Manhattan Associates’ Omni-Channel Solutions Implementation Partner
Implement with a Market Leading Partner
Cost efficient, reliable Manhattan implementations
We have delivered Manhattan Warehouse Management and Order Management projects for more than 30 of the Top 100 Retailers globally. From a heavily automated, multi-channel WMS rollout for a leading apparel retailer to a centralized order orchestration and management engine for a leading domestic merchandise retailer, we have delivered successful outcomes every time. With the largest private team of Manhattan experts on the market today, and our agile dual shore implementation methodology, we deliver complex implementations of Omni-channel solutions, including WMS, EOM and the new ‘Active’ Solution stack, in as little as six months. From operation design to running PMO office and managed support services, we are your partner for all activities to implement a Manhattan Associates product and fuel your Omni-channel growth.

Key Performance Indicators

Hassle-free WMS/EOM Implementations and Upgrades
Top 100 Retailers partner with us to drive their Omni-channel fulfilment strategies. Our SI practice helps implement best-of-breed WMS and EOM systems on time and under budget. Typically a complex WMS or EOM implementation takes 12 to 18 months. We have reduced this timeline to 6 to 9 months utilizing our Rapid Implementation Framework powered by SIERRA, our proprietary supply chain testing platform.

Reduce Long-term TCO While Remaining Agile
After a successful implementation comes the long-running and critical task of maintaining these critical systems. A constant challenge is to do this efficiently and cost-effectively. We have an answer – our SIERRA testing platform has been specifically engineered for testing supply chain solutions such as WMS / EOM. By partnering with our customers, we have reduced the on-going TCO by almost 40% while enabling our customers to deliver service packs/ bug-patches to production in a matter of days and NOT weeks.

Face Peak Fulfilment Needs with Confidence
For most retailers who have implemented Manhattan solutions, peak fulfilment is a huge opportunity but also a potential nightmare. Days like ‘Cyber Monday’ and ‘Black Friday’ have significant bearing on revenue and profitability. 100% uptime of WMS/EOM systems and their stability is a non-negotiable need. A well maintained and high-performing EOM and WMS are instrumental to successfully fulfil peak orders. Our peak readiness assessment and performance tuning services are the solution to alleviate performance concerns and face peak fulfilment with confidence

Proven Test repository
Keystone has developed a repository of business scenarios and accompanying test cases that cover Direct to Consumer and Retail implementations. This standard repository ensures that we cover core scenarios and edge cases. Critical aspects of integration with host systems and material handling equipment are also handled. This proven test case repository help cut down implementation time while delivering high quality production experience.